# Common questions about Cart Drawer Upsell

> Short answers about themes, speed, plans, discounts, delivery dates, analytics and support.

Source: https://help.attravo.com/drawer-cart/articles/common-questions-about-cart-drawer-upsell
Updated: 2026-10-06

Short answers to the questions merchants ask most. Each links to the full article where there is one.

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<summary>Do I need to edit my theme's code?</summary>

No. Turn on the Cart Drawer app embed in your theme, then set everything on Cart settings. See [Turn on the cart in your theme](https://help.attravo.com/drawer-cart/articles/turn-on-the-cart-in-your-theme.md).

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<summary>Which themes does it work with?</summary>

Modern themes such as Dawn, Horizon and Prestige, through the theme app embed. If two carts open, see [Use the cart with other apps and themes](https://help.attravo.com/drawer-cart/articles/use-the-cart-with-other-apps-and-themes.md).

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<summary>Will it slow my store down?</summary>

The cart's script is deferred, so it never blocks your page from showing, and it draws from the cart your store has already sent. The offers are not fetched until a shopper heads for the cart, so visitors who never open it cost nothing extra.

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<summary>Can it look like my theme's cart?</summary>

Yes. Colors, fonts, weights, corners, sizes and button depth are all settings, and the cart can use your theme's own fonts. See [Match the cart to your brand colors](https://help.attravo.com/drawer-cart/articles/match-the-drawer-to-your-brand.md).

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<summary>Is there a free plan?</summary>

Yes. Free covers 1,000 cart-influenced orders a month. Pro is $30 a month with no order limit. See [Choose a plan](https://help.attravo.com/drawer-cart/articles/choose-a-plan.md).

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<summary>Is there a free trial on Pro?</summary>

No. Pro is charged as soon as you approve it, and you can cancel any time.

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<summary>What counts toward the 1,000 orders?</summary>

Only orders with a product from the cart's offers or a free gift from the cart. See [How the Free plan's 1,000 orders work](https://help.attravo.com/drawer-cart/articles/how-the-free-plans-orders-work.md).

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<summary>Do cross-sell discounts eat into my margin?</summary>

Only as far as you set them. An offer discount comes off the normal price, and by default a product already on sale below it is not reduced again. See [Recommend products in the cart](https://help.attravo.com/drawer-cart/articles/recommend-products-in-the-cart.md).

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<summary>Can I ask for a delivery date before checkout?</summary>

Yes, on Pro, with closed weekdays, a same-day cut-off and date exceptions. See [Collect delivery dates in the cart](https://help.attravo.com/drawer-cart/articles/collect-delivery-dates-in-the-cart.md).

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<summary>Does it work with bundles and other discount apps?</summary>

Yes. The cart reads your live cart, so bundle lines and other apps' discounts show as they are. You choose whether the app's rewards stack on top. See [A discount code won't apply](https://help.attravo.com/drawer-cart/articles/a-discount-code-wont-apply.md).

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<summary>How is revenue counted?</summary>

Analytics counts what shoppers paid for products they added from the cart's offers, from your orders, and leaves out cancelled and fully refunded orders. See [How the app counts an order](https://help.attravo.com/drawer-cart/articles/how-the-app-counts-an-order.md).

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<summary>What happens to my settings if I move to Free?</summary>

Pro-only settings stop and are cleared; your cart, its design and your Free settings stay. See [Upgrade, downgrade or cancel](https://help.attravo.com/drawer-cart/articles/change-your-plan.md).

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<summary>How do I get help?</summary>

Email support@attravo.io, or book a free call from the note on Cart settings or Plans.

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