# The cart doesn't show on my store

> Work through the usual reasons the new cart is not appearing, from the app embed to a draft theme or a cached page.

Source: https://help.attravo.com/drawer-cart/articles/the-cart-doesnt-show-on-my-store
Updated: 2026-10-06

If shoppers still see your theme's cart, or nothing opens when they add a product, check these in order.

## 1. Is the app embed on in your live theme?

Look at the top of **Cart settings**. **Active in theme** means the cart is on. **Not in theme** means it is off in the theme your shoppers see.

![Cart settings header with the Not in theme badge highlighted](https://xprvgpfulbcxrftgyppu.supabase.co/storage/v1/object/public/help-media/5d8df30e-32a3-4311-b03c-158adc08841b/6e0999c8-ff71-451c-8d4a-827bb772b773/not-showing-1-badge-4792b779b5.webp#w=2012&h=208)

Select the badge to open the theme editor, turn on **Cart Drawer** under **App embeds**, and select **Save**.

![The theme editor's App embeds panel with the Cart Drawer switch off](https://xprvgpfulbcxrftgyppu.supabase.co/storage/v1/object/public/help-media/5d8df30e-32a3-4311-b03c-158adc08841b/6e0999c8-ff71-451c-8d4a-827bb772b773/not-showing-2-embed-off-97f21adcc9.webp#w=2012&h=932)

While the embed is off, Cart settings also shows this note, with a button that opens the theme editor:

![The note Your cart is not on your live theme, with Turn it on](https://xprvgpfulbcxrftgyppu.supabase.co/storage/v1/object/public/help-media/5d8df30e-32a3-4311-b03c-158adc08841b/6e0999c8-ff71-451c-8d4a-827bb772b773/warn-1-embed-off-1516172dcc.webp#w=2012&h=304)

## 2. Did you turn it on in a different theme?

If the embed is on in a theme you have not published, Cart settings says so. Shoppers get the new cart once you publish that theme.

![The note Your cart is set up on a draft theme](https://xprvgpfulbcxrftgyppu.supabase.co/storage/v1/object/public/help-media/5d8df30e-32a3-4311-b03c-158adc08841b/6e0999c8-ff71-451c-8d4a-827bb772b773/warn-2-draft-theme-5eaced856b.webp#w=2012&h=304)

## 3. Have you saved your settings?

Changes reach your store only after you select **Save** in the bar at the top of the admin. Check that the bar has gone.

## 4. Is the page cached?

Reload your store with the cache cleared, or open it in a private window. If you use a page speed app that delays scripts, add the cart's script to its exceptions.

## 5. Does your theme open its own cart first?

The cart takes over your theme's cart icon, cart links and add-to-cart buttons. A theme or app that opens its own drawer in an unusual way can get there first. See [Use the cart with other apps and themes](https://help.attravo.com/drawer-cart/articles/use-the-cart-with-other-apps-and-themes.md).

## Still not showing?

Email support@attravo.io with your store's address and the page where it does not show, and we will look.