# Quiz orders don't show in Analytics

> Why an order from a quiz shopper may not count yet, or at all, and how to make sure every quiz sale counts.

Source: https://help.attravo.com/product-quiz/articles/quiz-orders-dont-show-in-analytics
Updated: 2026-10-06

An order counts for a quiz when Shopify's record of it carries the quiz, from the results button's cart or the quiz's discount code. When one you expect is missing, check these in order.

## It was placed a few minutes ago

Most orders count within seconds. An order that only the attribution pixel reported counts from two minutes after checkout, the next time you open **Home** or **Analytics**. Open **Analytics** again in a few minutes.

## The products didn't come from the results

Only products added with the results button mark the cart. A shopper who took the quiz, then added products from a product page or a collection, places an order the app can't link to the quiz.

## The checkout lost the quiz

Some express checkouts start a fresh cart and drop the quiz's mark. Two things still catch those orders:

- **A discount code with the results**: an order that uses the quiz's code counts. See [Offer a discount with results](https://help.attravo.com/product-quiz/articles/offer-a-discount-with-results.md).
- **The attribution pixel**: turn it on from **Analytics** or the setup guide. See [How quiz sales are counted](https://help.attravo.com/product-quiz/articles/how-quiz-sales-are-counted.md).

## It's outside the date range

An order counts on the day it's linked, in your store's time zone. Choose a range that includes that day, such as **Last 7 days**. See [Read your quiz analytics](https://help.attravo.com/product-quiz/articles/read-your-quiz-analytics.md).

## Check a single order

Open the order in your Shopify admin. Orders linked to a quiz are tagged **quiz-attributed** and **quiz-** with the quiz's handle. No tag means the order didn't carry the quiz.