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Upgrade, downgrade or cancel

Move to Pro, back to Free, or stop paying, and what changes for your cart each way.

Attravo TeamUpdated 1 min read
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You can change plans any time from Plans in the app. Charges go through your Shopify bill, like any other app.

Upgrade to Pro

  1. Open Plans and select Upgrade to Pro. The Upgrade to Pro button in the Free plan note on Cart settings goes to the same place.
The Free plan note on Cart settings with Upgrade to Pro
The Free and Pro plans side by side, with Upgrade to Pro highlighted
  1. Approve the charge on the page that opens.
  2. You are back in the app on Pro, and every Pro section is unlocked.
The Plans page confirming You're on Pro

Pro is charged as soon as you approve it. There is no trial.

Move back to Free

  1. Open Plans and select Switch to Free.
The Free and Pro plans on Pro, with Switch to Free highlighted
  1. Read what changes, then select Switch to Free to confirm, or Keep Pro.
The Before you switch to Free dialog

When you move to Free:

  • Pro-only settings stop and are cleared: order questions switch off, reward goals past the first two are dropped, and the product-page bar and custom CSS turn off.
  • The cart funnel, offer performance, ranges past 30 days, the CSV export and the promo code generator are locked.
  • Your cart, its design and your Free settings stay as they are, and the 1,000-order monthly allowance applies.

Stop paying altogether

Moving to Free stops Pro's charge and keeps your cart running. To remove the app entirely, see Uninstall Cart Drawer Upsell.

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