How the app counts an order
Which orders count as influenced by the cart, what each amount includes, and how orders are tagged in your admin.
Attravo TeamUpdated 1 min readThe app reads every new order and counts it only when the cart clearly had a hand in it. These rules are the same for Analytics and for the Free plan's monthly allowance.
Which orders count
An order counts as influenced when it includes:
- a product a shopper added from the cart's offers, or
- a free gift the cart added.
Orders the cart did not touch are not counted, however many you take.
What the amounts include
- Upsell revenue is what the shopper paid for products added from the offers, after the offer's own discount.
- Total order value and Average order value use the order's subtotal: its products after discounts, before shipping and tax.
- Cancelled orders and fully refunded orders are left out of every figure. An order refunded in part still counts.
Tags on your orders
Each influenced order is tagged in your Shopify admin, so you can filter for them on your Orders page:
- Attravo Cart on every influenced order;
- Attravo Upsell when it includes an offer product;
- Attravo Gift when it includes a free gift;
- Attravo Discount when one of the app's discounts was applied.
Good to know
- Figures update within minutes of each order.
- Amounts are in your store's currency.
- Uninstalling deletes this history. See Uninstall Cart Drawer Upsell.
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