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Add and edit questions

Add questions, choose their type, write them, and move, copy or delete them.

Attravo TeamUpdated 2 min read
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Good questions are short and easy to answer, and each one narrows the products a shopper sees. Five to seven questions keep completion high.

Add a question

  1. Open your quiz. Questions lists every question in order.
  2. Select Add question.
Questions, listing six questions, with Add question highlighted

A new Single choice question appears at the end with two answers, Option A and Option B. Select any question in the list to edit it below.

Write the question

Question 1, with Type highlighted above Question, Text under the question and Image URL
Setting What it does
Type How shoppers answer. See the types below.
Question The question itself. Wrap words in double equals signs, such as ==main skin concern?==, to highlight them.
Text under the question An optional line under the question.
Image URL An optional image above the question. Upload it in your Shopify admin under Content > Files and paste its address.

The Live preview beside the editor follows every change as you type.

Choose the type

Type How shoppers answer
Single choice Pick one answer.
Multiple choice Pick several answers.
Icon carousel Swipe through answer cards, each with an emoji.
Slider Slide along a scale from 0 to 10.
Short text Type an answer.
Email Type an email address. It's checked, and saved as a lead.
Phone Type a phone number of at least seven digits.
Address Fill in an address: street, a second line, city, region, country and postcode.
Number Type a number.
Rating Pick one to five stars.
Info screen Nothing to answer: a page of text, such as a tip between questions.

Single choice, multiple choice and icon carousel questions have answers with tags, which decide the products recommended. See Set up answers and tags.

Save a typed answer to the customer

A Short text question has one more setting, Save the answer as: First name, Last name, Full name (split into first and last), Phone or Email. The answer is then saved to the shopper's Shopify customer and synced to Klaviyo or Mailchimp.

A Short text question with Save the answer as highlighted

Rearrange your questions

The buttons at the top right of a question move it up or down, duplicate it, or delete it.

The question's Move up, Move down, Duplicate question and Delete question buttons

Deleting asks for nothing. If you delete a question by mistake, select Discard in the bar at the top of the page before you save.

Save

Select Save in the bar at the top of the page. A published quiz shows your changes on your store within a minute of saving.

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