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Common questions about Product Quiz Maker

Quick answers about plans, speed, themes, phones, shoppers' answers and what happens to your data.

Attravo TeamUpdated 2 min read

Short answers to the questions merchants ask most, each with the article that goes further.

Do I need to know code?

No. Templates, the quiz editor and the blocks in your theme editor cover everything. Code is only for custom CSS, or for opening a quiz from a button of your own. See Create your first quiz.

Will a quiz slow down my store?

No. The quiz script is deferred, so it doesn't hold up your page while it loads. Chat button and popup quizzes load their content only when a shopper opens them.

Are quiz completions limited?

No. Completions are unlimited on both plans, Free included. See Choose a plan.

How many quizzes can I have?

One on Free, and as many as you like on Pro. Each quiz can show in a different place on your store. See Choose where each quiz shows.

Does it work with my theme?

Quiz sections work in any theme that supports app blocks, as every Online Store 2.0 theme does. The chat button, the menu link popup and your own buttons work in any theme. See Conflicts with other apps or themes.

Does it work on phones?

Yes. Quizzes fit any screen: answers stack to fit, and a set's total stays pinned to the bottom. Use Phone in the live preview to check. See What shoppers see.

Can shoppers start again?

Yes, at any time. Start over appears once they've answered anything, and Retake the quiz sits under the results. Progress is kept in their browser for 7 days, so leaving and coming back resumes where they were.

Which variant goes into the cart?

The product's first variant that can be bought. The price shown is the product's lowest price.

Can I see what each shopper answered?

Leads shows the tags of the answers each lead picked, and so do the customer tags in Shopify. See View and export your leads.

Can the quiz be in my language?

Yes, write it in any language. A few built-in words are in English. See Use your quiz in other languages and markets.

Where do I find a quiz's handle and ID?

Open the quiz and select Settings. Both are under Placing it in your theme, with Copy next to the ID.

What happens to my data if I uninstall?

The app deletes your quizzes, leads and analytics, so export your leads first. Customers and order tags it added stay in Shopify. See Uninstall Product Quiz Maker.

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