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What shoppers see

Walk through a quiz as a shopper does, from the first question to results, on a computer and on a phone.

Attravo TeamUpdated 1 min read
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Knowing what shoppers see helps you write better questions and spot what to change. Here's a quiz from start to finish, as it works on your store.

Answering questions

Shoppers pick an answer, then select Next question, or move on as soon as they pick when the question is set to. The last question's button says See results.

  • A progress bar shows how far they are.
  • The back arrow returns to the previous question.
  • Start over appears once they've answered anything, to begin again.

When an answer has an education box, it appears as soon as that answer is picked.

A question with an answer picked and its education box below
The same question on a phone

The email step

When the quiz asks for an email before results, shoppers see your heading, the fields you ask for and your button, such as Find My Routine, with a skip link below it. The step is always skippable, and it's skipped by itself when an earlier question already asked for the email.

The email step with Name, Email and Phone Number, Find My Routine and the skip link, beside a picture of the products

See Ask for an email before results.

Results

After a short "Hang tight, we're finding your matches", the results page shows the products that fit, with one button that adds them to the cart. Retake the quiz, or Modify your answers on a step-by-step set, starts again.

A skincare set on the results page, with its tiers and summary

On phones, a step-by-step set's total and button stay pinned to the bottom of the screen.

Results on a phone, with the total and Add my routine to bag at the bottom

If the results can't load, for example on a weak connection, shoppers see "We couldn't fetch your results" with Try again. Their answers are kept.

Coming back later

Each shopper's progress is saved in their browser for 7 days:

  • Leaving mid-quiz and coming back resumes on the same question.
  • Coming back after finishing reopens their results.
  • Start over or Retake the quiz starts a fresh quiz at any time.

Prices

Prices show in your store's currency and money format, as in your theme. Whole amounts drop the ".00".

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